Terms of Service

Article 1 — Agreement to Terms

By downloading, installing or using HelperLedger (the "App"), you agree to these Terms of Service. If you do not agree, please do not use the App.

The App is a record-keeping and reminder tool for households that employ domestic helpers, with a guide that quotes official sources in the UAE, Singapore and Hong Kong.

Article 2 — No Legal Advice; Not an Agency

The App does not provide legal, immigration, employment or tax advice, and is not a government service, employment agency or recruiter.

• Guide entries quote and link to official sources; they may not reflect the latest changes.
• Leave balances, notice periods and other dates are estimates calculated from the dates you enter.
• You are responsible for complying with the labour, immigration and tenancy laws that apply to you and for checking the official source.

Article 3 — Disclaimer of Warranties and Limitation of Liability

The App is provided "as is". To the maximum extent permitted by law, the developer ("Provider") is not liable for indirect or incidental damages, missed deadlines, overstays, fines, penalties, or disputes with employees or landlords arising from use of, or inability to use, the App.

This does not limit liability that cannot be excluded under mandatory consumer protection laws, or liability for the Provider's willful misconduct or gross negligence.

Article 4 — Data, Backup and Passphrase

Your records are stored on your device. You are responsible for making backups. The Provider is not liable for data loss caused by device loss, failure, uninstallation, updates or failed backups.

Article 5 — Reminder Accuracy

• Reminders depend on your device settings and operating system and may not always be delivered.
• Reminders are based on the dates you enter; incorrect dates lead to incorrect reminders.
• Do not rely solely on the App for deadlines that have legal or financial consequences.

Article 6 — Your Obligations

• Use the App lawfully and only for your own household.
• Have a lawful basis to record information about other people and inform them where required.
• Do not use the App to hold another person's passport or to restrict anyone's freedom.
• Do not reverse-engineer the App or circumvent Pro restrictions.

Article 7 — Third-Party Services

The App uses Google Play, Apple App Store, Firebase Authentication, RevenueCat and Google Drive. Their terms apply to your use of those services.

Article 8 — Subscriptions and Payment

• The guide and the viewing and export of records you already entered are free.
• HelperLedger Pro is offered as a monthly or yearly subscription billed by Google Play or the App Store. Prices are shown in the App before purchase.
• Subscriptions renew automatically until you cancel them in your store's subscription settings. Cancel before the renewal date to avoid the next charge.
• Refunds are handled by the store according to its policies and applicable law.
• When Pro ends, your records stay on your device and can still be viewed and exported.

Article 9 — Intellectual Property

The App and its content (excluding quoted official texts and your data) are owned by the Provider.

Article 10 — Changes to Terms

We may update these Terms. Changes take effect when posted on this page.

Article 11 — Suspension and Termination

We may suspend or end the App or a feature with reasonable notice where possible. You may stop using the App at any time.

Article 12 — Indemnification

You agree to indemnify the Provider against claims arising from your violation of these Terms or applicable law.

Article 13 — Dispute Resolution and Governing Law

These Terms are governed by the laws of Japan. Disputes shall first be resolved through good-faith negotiation. If unresolved, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance. Where mandatory consumer protection laws apply, those laws take precedence.

Article 14 — Severability

If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain in effect.

Questions about these Terms: Contact Form.