Privacy Policy

Section 1 — Introduction

HelperLedger (the "App") is a household administration app for families who employ domestic helpers in the United Arab Emirates, Singapore and Hong Kong. This Privacy Policy explains how information is handled when you use the App.

By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

The App is designed so that your records stay on your device. We do not operate a server that stores your household records.

Section 2 — Information We Do Not Collect

We do not collect, transmit to our own servers, or sell:

• Names, passport numbers, visa or ID numbers you enter for your helpers, family members or yourself
• Salary, leave, advance or contact records
• Tenancy, rent cheque, inspection or utility records
• Photos of documents, faces or your home
• Location data, contacts, browsing history or advertising identifiers

The App contains no advertising and no analytics or crash-reporting SDKs.

Section 3 — Data Stored on Your Device

The following data is stored locally on your device (in a SQLite database, app files and app preferences):

• Helper records: names, nationality, role, employment dates, salary, payday, contract details
• Documents and expiry dates for helpers, family members and your home (for example passport, visa, Emirates ID, work permit, insurance, tenancy contract)
• Salary payments, leave, advances, notes, contacts, procedures and termination records
• Home and tenancy records: rent, cheques, inspections, notices and utilities
• Photos you attach (face photos, document photos, home photos)
• Notification settings, language, theme, country and app lock settings

The following is managed by third parties and is not stored only on your device:

• Sign-in state — an anonymous Firebase user ID is created automatically. If you choose to sign in with Google, Apple (iOS) or an email address, that sign-in is processed by Firebase Authentication (Google LLC).
• Subscription status — Pro entitlements are verified by RevenueCat, Inc. and the app stores.

Section 4 — Encryption and App Lock

• Photos stored in the App are encrypted on your device with AES-256-GCM. The key is generated on your device and kept in the device's secure storage (Android Keystore / iOS Keychain).
• Backups are encrypted with AES-256-GCM using a key derived from a passphrase you choose (PBKDF2-HMAC-SHA256). The key and the passphrase are not stored in the backup file.
• App lock (optional) can require your phone lock (fingerprint, face or phone PIN) or a separate App PIN. An App PIN is stored only as a salted hash.

Section 5 — Third-Party Services

The App uses the following services, which process information under their own privacy policies:

• Google Play / Apple App Store — download, purchase and subscription billing.
• Firebase Authentication (Google LLC) — anonymous sign-in and optional Google, Apple (iOS) or email sign-in.
• RevenueCat, Inc. — subscription status verification. It receives an app user ID (anonymous, or your sign-in account ID if you signed in) and purchase receipts.
• Google Drive (Pro, optional) — encrypted automatic backups are saved in the App's private folder (appDataFolder) of your own Google Drive. We cannot access your Google Drive.
• Store rating prompt (Google Play In-App Review / App Store) — after you have used the App for a while, it may ask you to rate it. The store shows and processes the rating dialog under its own policy; the App does not receive your rating or your store account.

Reminders are scheduled locally on your device by the operating system; no notification server is used.

Section 6 — Information About Other People

The App lets you record information about your domestic helpers and family members. You are responsible for having a lawful basis to keep that information and for informing those people where required by law (for example under the UAE Personal Data Protection Law, Singapore's PDPA or Hong Kong's PDPO).

We recommend that you keep passports and identity documents with their owners, take photos only with their knowledge, and delete records you no longer need.

Section 7 — Data Sharing and Disclosure

We do not sell, rent or share your data. Because your records are stored on your device, we have no access to them and cannot disclose them.

Section 8 — Analytics and Crash Reporting

The App does not include analytics, crash-reporting or advertising SDKs, and does not track you across apps or websites.

Section 9 — Children's Privacy

The App is intended for adult employers and household members aged 18 or over. It is not directed to children.

Section 10 — Data Retention and Deletion

• Delete any record in the App at any time. Deleting a helper or a home also deletes its documents and photos.
• Uninstalling the App deletes all data stored on the device.
• Backups in your Google Drive can be deleted from the App's backup screen.
• You can delete your sign-in account from the App's account screen.

Section 11 — Data Security

We use encryption for photos and backups and support an optional app lock. No method of storage is completely secure; please protect your device with a screen lock and keep your OS up to date.

Section 12 — International Data Transfers

Information processed by Google, Apple and RevenueCat may be processed in countries other than your own, including the United States, under those companies' safeguards.

Section 13 — Your Rights and Choices

Because your records are on your device, you can view, correct, export and delete them directly in the App. For sign-in or subscription data, you can also contact the relevant service provider or us using the form below.

Section 14 — California Privacy Rights (CCPA)

We do not sell or share personal information as defined by the CCPA.

Section 15 — European Privacy Rights (GDPR)

If the GDPR applies to you, you have rights of access, rectification, erasure, restriction, portability and objection. Most of these can be exercised directly in the App. You may also lodge a complaint with your supervisory authority.

Section 16 — Changes to This Policy

We may update this Privacy Policy. Changes take effect when posted on this page with a new "Last updated" date.

Section 17 — Contact

For questions about this Privacy Policy, please use our Contact Form.